Welcome to the YEE KAY SDN BHD website, located at https://yeekay.online. These Terms and Conditions govern your use of our website. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

Definitions

“Company”: Refers to YEE KAY SDN BHD, the owner and operator of the website.

“User”: Refers to any individual or entity accessing or using the website.

“Products”: Refers to the clothing, garments, fashion accessories, and related products offered by YEE KAY SDN BHD.

Use of the Website

Eligibility: Users must be at least 18 years old or have the consent of a parent or guardian to use this website.

License: YEE KAY SDN BHD grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website in accordance with these Terms and Conditions.

Restrictions: Users are prohibited from:

• Copying or republishing any material from the website without permission.
• Selling, sublicensing, or otherwise commercializing any website content.
• Using the website in any way that may damage the website or YEE KAY SDN BHD.
• Engaging in data mining, data harvesting, or any other similar activity.

Products and Orders

Product Information: We strive to ensure that all information regarding our products is accurate and up-to-date. However, we do not warrant that product descriptions, prices, or other content on the website are accurate, complete, or error-free.

Orders: All orders are subject to acceptance and availability. YEE KAY SDN BHD reserves the right to refuse or cancel any order for any reason.

Pricing: All prices are listed in RM and include/exclude taxes as applicable. We reserve the right to change prices at any time without prior notice.

Payment and Shipping

Payment Methods: We accept Cash on delivery, Alipay and WeChat Pay. Payment must be made in full before the dispatch of any products.

Delivery Policy

Delivery Timeframe: Our courier partner typically delivers parcels within 2-5 working days from the date of shipment. Our daily shipment schedule is from Monday to Friday. There is no shipment on Saturdays, Sundays, or Selangor state or national public holidays. Delivery tracking numbers will be provided for all orders upon shipment for self-tracking purposes.

Delivery Fees:

West Malaysia: Free delivery for purchases above RM150. For purchases below RM150, a minimum delivery fee of RM8 applies for goods below 1kg, with an additional RM3 for every subsequent 1kg.

East Malaysia: Delivery fees are charged according to the weight of the purchase, with a minimum fee of RM15 for goods below 1kg and an additional RM15 for every subsequent 1kg.

Delivery Delays: In the event of a delivery delay, we recommend self-collection at the designated branch of our delivery partner to avoid any impact on product quality. Affected customers may also contact our customer service representative for more information. We do not assume responsibility or authority for the operations of our delivery partner. Your understanding is appreciated.

Product Appearance: Actual products may differ from the photos published on all KAY BOUTIQUE marketing channels. Each product is unique and will not have an identical appearance or texture. Your understanding is appreciated.

After Sales Support

If you have any questions regarding the use of our products, services provided, or any other inquiries, please contact us at:

Contact Email: [email protected]

Contact No.: +60 11-56602631